Last Updated: Jun 4, 2024
Your privacy is important to us.
This privacy policy outlines how we collect, use, and share your personal information when you use our services (“Services”). “We,” “us,” and “RentHop” refers to LM2 Research, Inc. and any of our corporate affiliates and partners. This privacy policy applies to users of our Services. This privacy policy does not apply to data that is not personal data, including anonymous, de-identified, or aggregated data, even when such data has been derived from personal data.
BY USING OR ACCESSING THE SITE IN ANY WAY, OR BY TRANSMITTING INFORMATION TO US BY EMAIL OR OTHER ELECTRONIC MEANS, YOU ASSENT TO THIS PRIVACY POLICY. IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY, PLEASE DO NOT USE THE SITE OR OTHERWISE ENGAGE IN THESE ACTIVITIES.
INFORMATION COLLECTION, USE AND SHARING
When you register with the Site we collect certain personally-identifiable information from you, which we use and provide to others as follows:
Renters
- Contact Information: If you fill out a profile with the Site, we collect basic contact information about you (including your name, telephone number and e-mail address). We will not provide your contact information to other users of the Site, provided that upon Your request we will provide your full contact information to agents and/or other listing advertisers such as homeowners and current tenants with whom you wish to conduct business.
- Evaluation and Feedback: If you provide us with your own comments about our services, we may use your comments in our marketing and promotional materials and/or on the Site.
Agents/Homeowners/Current Tenants
- Contact Information: We collect from agents, homeowners, and current tenants basic contact information (including your name, company name, telephone number and e-mail address). We will not provide your contact information to other users. However, renters will be able to see your information as part of your public profile on the Site and in connection with listings you post on the Site.
- Listings: Any listings and related information you upload to the Site will be viewable by renters.
- Evaluation and Feedback: If you provide us with your own comments about our services, we may use your comments in our marketing and promotional materials and/or on the Site.
INFORMATION SHARING AND DISCLOSURE
In addition to the sharing and disclosure of information described above, we may also share information about you as follows:
- Service Providers: RentHop uses Service Providers to perform certain of the technical processing, administration and support of the Site and services. Such Service Providers generally are permitted to use and disclose your personally identifiable information only as provided in this Privacy Policy. However, with respect to certain services, some Service Providers may have their own privacy policies that will apply to their use or disclosure of your information obtained through those services. You will be notified of any other privacy policies or terms when you sign up for these services, and you may decline to receive any such service if you do not agree with those other terms.
- Others: RentHop and its Service Providers reserve the right to disclose information about you, including personally-identifiable information, in order to: (a) comply with the law or respond to lawful requests or legal process; (b) protect the rights or property of RentHop, its providers, suppliers and licensors or other clients or third parties; or (c) act on a good faith belief that such access or disclosure is necessary to protect the personal safety of RentHop, its providers, suppliers and licensors or other clients or third parties.
LOG FILES
As is true of most websites, RentHop and our Service Providers gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, Internet service provider (ISP) information, referring/exit pages, operating system information, date/time stamps, and clickstream data. We and our Service Providers use this information, which does not identify individual users, to analyze trends, to administer the site and services, to track users' movements around the site and services, and to gather demographic information about our user base in aggregate. We do not link this automatically-collected data to personally identifiable information. We use one or more third-party tracking services that may use cookies to track non-personally identifiable information about visitors to our site in the aggregate for marketing research purposes.
LINKS TO OTHER SITES
The Site contains links to third party sites that are not owned or controlled by us. We are not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies only to information collected, retained and accessed by the Site, including services available through the Site. In addition, certain Service Providers may have their own privacy policies that will apply to certain services, as described above.
BUSINESS TRANSITION
In the event that RentHop goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred. You will be notified of any such change in ownership or control of your personal information. This Privacy Policy will become binding upon the new owner of the information until amended.
CONSENT TO TRANSFER AND PROCESSING
Personal information collected through the Site and/or its services may be stored and processed in the United States or in any other country in which RentHop or its providers (or its or their affiliates or providers) maintain facilities. By using the Site and/or its services, you consent to any such transfer and processing of information outside of your country.
CHILDREN'S PRIVACY
If you are under the age of 16, please do not use or access the Site or services in any way. We will not knowingly collect or use any personal information from any children under the age of 16. If we become aware that we have collected any personal information from children under 16, we will promptly delete such information from our databases.
CHANGES TO THIS POLICY
RentHop may update this Privacy Policy from time to time, and when we do, we will also revise the "last updated" date at the top of this Privacy Policy. If we consider any change to this Privacy Policy to be material, we will place a prominent notice on the Site or we may notify you directly by e-mail, at our discretion. Changes are effective upon posting to the Site, unless we say otherwise in our notice, so please check this site often for changes.
We collect the personal information you provide to us when you purchase our products or visit our website. The categories of information we may collect include:
We may collect personal information about you from third-party sources, including Communications Tools.
The categories of information we may collect include:
Communications Tools
We do not retain data for any longer than is necessary for the purposes described in this Policy.
We generally retain data according to the guidelines below.Type of Data | Retention Period |
---|---|
Cookies and online data we collect while you use our website, including Name, Email address, Telephone number, Internet Activity, Precise geolocation | We keep online data for as long as the data is required for us to fulfill our service to you. |
Data we collect in order to process and ship orders you place with us, including Name, Email address, Purchases | We keep personal information related to products and services you purchase for as long as the data is required for us to fulfill our service to you. |
Data we collect when you contact us for customer support and other inquiries, including Name, Email address, Purchases, Contents of mail, email or text messages | We keep online data for as long as the data is required for us to fulfill our service to you. |
Data we collect when you sign up for promotional and marketing communications, including Name, Email address, Internet Activity | We keep online data for as long as the data is required for us to fulfill our service to you. |
Data we collect when you review our products, answer surveys, or send feedback, including Name, Email address | We keep online data for as long as the data is required for us to fulfill our service to you. |
Data we collect in connection with privacy requests, including Name, Email address | We retain records related to privacy requests for a minimum of 24 months following the completion of the request. |
Data we collect for security purposes, including Name, Email address, Postal address, Telephone number, Driver's license number, Passport number, Online Identifiers, Internet Activity, Purchases, Voiceprints, Precise geolocation, Audio recordings, Contents of mail, email or text messages | We retain security-related data as long as necessary to comply with our legal obligations and to maintain and improve our information security measures. |
We process personal information for the following business and commercial purposes:
We may disclose personal information about you for business and commercial purposes when you purchase our products or visit our website:
Personal Information Category | Categories of Service Providers | Categories of Third Parties |
---|---|---|
Personal Identifiers | Business Operations Tool, Cloud Computing & Storage Providers, Collaboration & Productivity Tools, Data Analytics Providers, Governance, Risk & Compliance Software, IT Infrastructure Services, Payment Processors, and Sales & Marketing Tools | Ad Networks, Affiliates, Data Analytics Providers, Fraud Prevention Tools, and Payment Processors |
Internet Activity | Data Analytics Providers and IT Infrastructure Services | Ad Networks and Data Analytics Providers |
Commercial Information | Business Operations Tool, Collaboration & Productivity Tools, IT Infrastructure Services, and Payment Processors | Payment Processors |
Location Information | Business Operations Tool and IT Infrastructure Services | Ad Networks, Data Analytics Providers, and Fraud Prevention Tools |
Consumer Communications | Business Operations Tool, Collaboration & Productivity Tools, and IT Infrastructure Services | None |